I use Royal Mail for all my parcels.
The price you are charged depends upon the weight of your order.
The amount will be calculated automatically when you checkout; once you have entered your address. If you check out directly with Paypal then the postage amount will be displayed after you've logged in to your paypal account, on the final in-store checkout page. Your purchase isn't complete until after you click on the "Place my Order" button.
VAT is charged on postage for UK and EU parcels.
In general, UK parcels are charged at a flat rate of £3.75
(Large Letter items are £1.90)
European Parcels are charged at between £7.50 - £15.
Everywhere Else in the world is charged at between £7 - £16.50.
Parcels are only sent out on Mondays and Thursdays due to the opening hours of my small local post office. I live in a remote location and it is not possible to send orders outside of these times.
I send all regular orders below £100 in value using a regular non-tracked service. Orders over this amount are sent using a tracked service at no extra cost.
If you are in Germany, and place a high value order please be aware that Tracking and Signature confirmation is not possible on orders place to Packetshop addresses. Please use a residential address for your order.
If you want to add tracking to your order you can contact me and I will invoice you for the extra cost. Tracking doesn't speed up delivery. It will simply allow you to check the location of your parcel.
I currently send all UK mail using a 48hour service, most items arrive 2 days after posting, but it can take slightly longer.
Please allow up to 15 working days for UK mail from dispatch for an item to arrive, 20 working days for European mail, 25 working days for all other international mail.
In my experience post often arrives far quicker than this, but I can't report an item as missing with Royal Mail until after these periods of time have elapsed.
If it remains missing after this time I will do my best to replace your order or will offer you a refund.
International orders over certain values (this varies depending on your country) may be charged customs fees. This is out of my control, and any fees that the items incur are at the buyers expense. I am more than happy to split parcels so they come in under the customs limit, please send me a message with your purchase and I will let you know if you need to pay any extra postage. It is illegal for me to mark parcels as a "gift".
Please check that what you are purchasing will be allowed through customs in your country, if items are returned to me due to being refused by customs I will refund the cost of the item, but not the shipping fees.
Our packaging policy can be found here.